Shipping Policy
1. Processing Time
- Order Processing: Orders are typically processed within 2-3 business days after purchase. During peak times (such as holidays or promotional events), processing may take an additional 1-2 business days.
- Order Confirmation: Once your order is processed and shipped, you’ll receive an email confirmation with tracking details.
2. Shipping Rates and Delivery Estimates
- Standard Shipping: Estimated delivery within 7-15 business days.
- Express Shipping: Available for an additional fee with an estimated delivery within 4-7 business days.
Shipping rates are calculated based on the weight and size of your order and will be displayed at checkout.
3. Customs, Duties, and Taxes
- All shipments to Pakistan may be subject to import duties, taxes, and fees as determined by Pakistani customs. These charges are the responsibility of the customer, as we do not control or collect these fees. For specific information, please contact your local customs office.
- Please be aware that customs processing can sometimes delay delivery times.
4. Tracking Your Order
- You will receive a tracking number once your order has shipped, allowing you to monitor its progress. Please allow up to 48 hours for tracking information to update after receiving your confirmation.
5. Shipping Address Changes
- If you need to update your shipping address, please contact our customer service team within 24 hours of placing your order. Once shipped, we may be unable to alter the delivery address.
6. Lost, Damaged, or Delayed Shipments
- If your shipment is delayed, lost, or arrives damaged, please reach out to us within 10 days of the estimated delivery date so we can assist in resolving the issue.
- Our team will work with the shipping carrier to investigate and provide a resolution.
Contact Us For any questions or assistance regarding shipping to Pakistan, please contact us at info@hadicollection.com.